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Frequently Asked Questions

We value our users and doctors, therefore, it is important to ensure that you are aware of the features on DoctorUna and how they can simplify your life. If you have any additional questions, please do not hesitate to contact us directly. Our team is here to help you!

For Doctors and Hospitals/Clinics


DoctorUna gives each doctor complete control and access to their DoctorUna account through a unique user-name and password. All Practice information can be updated through the main doctor's account.

DoctorUna gives doctors/clinics one of two options. A doctor's schedule can either be managed through DoctorUna's online scheduling tool. Alternatively, DoctorUna offers the possibility of integration with popular scheduling tools and HIS/CIS systems at no additional charge.

Yes. There is an annual subscription fee associated with joining DoctorUna. If you want to experience the benefits of DoctorUna then sign up now and a member of the DoctorUna team will be in touch to discuss your subscription.

We can add as many locations on your profile page, users will choose the location convenient for them to book an appointment with you online.

DoctorUna verifies every registered user through a mobile code and email verifications.

Yes, all we require is information about your education, experience, location of practice and a copy of your license.

Your profile may take 3-7days to be online, after we have all your information and photos. We will send you a draft to approve before it is live.

DoctorUna.com is the best way to attract new patients to your practice and fill vacant slots in your schedule! DoctorUna gives you access to a larger pool of patients, streamlines and better manages your appointment booking process so you can spend more time caring for patients.Users can access all your information and book appointments with you 24/7.

Please fill out the DoctorUna the doctor Registration form and a friendly DoctorUna representative will contact you within 24 hours.

Alternatively you can call one of our offices at the following numbers from 9AM to 6PM, Sunday to Thursday and a DoctorUna representative will guide you through the process.

UAE: (+971) 4-3608403

Egypt: (+2) 01022110785

Kuwait: (+965) 22974339

For Our Patients


Not yet! But we are working on it. The healthcare providers you see on DoctorUna are the ones who have chosen to partner with us. These Doctors and Dentists have chosen to work with DoctorUna to make your healthcare experience as hassle free as possible.

Yes. DoctorUna is completely free for our patients and you will never be asked to submit any credit card details.

DoctorUna is not a hospital/clinic or a healthcare provider of any kind, DoctorUna is designed to connect you with doctors and dentists and provide an easier, more simple way of booking your appointments.

Booking an appointment has never been easier, choose the doctor's specialty, preferred location and insurance plan then you can view a list of doctors that match your needs. From the doctor's page you can click on a time slot from the schedule or the Appointment Request button and fill in your registration details to book your appointment on the spot!

To book an appointment you will need to provide a mobile phone number, you will receive an SMS with a verification code to enter on our website. This is to ensure clinics are able to contact you. If you do not have a mobile phone contact us and we will assist you, or you can ask a friend to book an appointment for you

Simply Invite your doctor and we will follow up for you. Alternatively, you may personally inform the doctor or practice about DoctorUna's great service. The interested doctor or practice representative should feel free to contact us directly either via telephone or by filling out the DoctorUna Registration form .

You can chat directly with us through our LiveChat window in the lower right corner of the screen. Also you can fill out the DoctorUna online contact form or alternatively you may call one of our offices at the below numbers a friendly member of the DoctorUna team will be glad to assist you.

UAE: (+971) 4-3608403

Egypt: (+2) 01022110785

Kuwait: (+965) 22974339